Refund Policy

Due to the nature of our products, we do not accept returns or offer refunds on any physical products or digital content. Digital products cannot be returned. Once you have accessed or started a course, you are no longer eligible for a refund.

Retreats are refundable only during the designated refund period outlined for each retreat. Deposits are always non-refundable. 

If you are not 100% satisfied with your product or service, please contact us at beautyherbsandtea@gmail.com so we can address your concerns and do our best to assist you.

What is your Payment Plan Policy?

We’re grateful to be able to offer payment plans to make our courses & retreats more accessible. When you sign up for a payment plan, you’re committing to completing the full tuition, even if you don’t finish the course or retreat.

Here’s how it works:

• Commitment: All payment plans must be completed in full. Payments are non-refundable and non-transferable. You are not able to cancel a payment plan once a course is accessed.

• Missed Payments: If a payment fails, your course access will be paused until the payment is updated.

• Unresolved Payments: If a payment isn’t updated within 5 days, your enrollment may be canceled, and any payments already made will be forfeited.

• Late Fees: A $15 late fee may be applied to overdue payments.

• Future Courses: Students who default on payment plans may only be eligible for pay-in-full options for future enrollments.

• Hardship Exceptions: We understand that life happens. If you’re facing medical, family, or other emergencies, please reach out so we can discuss possible accommodations.